Contact Us

For any questions regarding our product or for assistance with your order, please email us and you should get a response within 1 business day. Please be sure to include the order number or the email address used during check-out in your message. Need more information on a specific product, or want an update on your order? Just let us know by contacting to us via our email support. Our support team will try to reply to all inquiries as fast as we can. Thank You!

Email: help@otaku-gems.com
Address: 128 City Rd, London EC1V 2NX, United Kingdom

Support Hours:
Monday to Friday: 09:00 AM to 5:00 PM

Company Information:
Company Name: Otaku Gems LTD
Company Reg No: 16240212